- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
- Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
- Ensures compliance with all housekeeping policies, standards and procedures.
- Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
- Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
- Responds to and handles guest problems and complaints effectively.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Empowers employees to provide excellent customer service.
- Develops goals and expectations for direct report managers.
- Celebrates successes and publicly recognizes the contributions of team members.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Communicates expectations, recognizes performance, and produces desired business results.
- Ensures property policies are administered fairly and consistently.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Establishes goals and objectives for all areas of responsibility.
- Directs staff to strive for continuous improvement in all areas of responsibility.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Manages employee progressive discipline procedures for areas of responsibility.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures employees are treated fairly and equitably.
-
Director Comercial
hace 2 días
High Services Panamá PanamáPublicado el día Martes 16 de Mayo de 2023El Director Comercial, liderará todas las iniciativas para generar proyectos que redunden en un aumento de cartera, profit y ventas para la empresa. · Debe liderar a una fuerza de ventas, mantenerlos motivados y dispuestos a alcanzar las ...
-
Executive Assistant 1
hace 5 días
Liebherr Panama S. A. Panamá**Principales responsabilidades**: Administración General · - Asesorar en la gestión de procesos administrativos, como creación de documentos, actualización de políticas y creación de instructivos, tomando como base la política de seguridad para la clasificación y administración ...
-
Executive Assistant 1
hace 1 semana
Liebherr Panama S. A. Panamá**Principales responsabilidades**: Administración General - Asesorar en la gestión de procesos administrativos, como creación de documentos, actualización de políticas y creación de instructivos, tomando como base la política de seguridad para la clasificación y administración de ...
-
Especialista Cientifico de Datos
hace 4 días
Millicom Panama, PanamáTe gustara ayudarnos a seguir cumpliendo nuestro propsito de conectar a ms personas, mejorar sus vidas y desarrollar nuestras comunidades? Entonces Tigo es para ti.Creemos en la innovacin, somos agentes de cambio, nos adaptamos y movemos a nuestra clientela al centro de todo lo q ...
-
Country Director P-4
hace 1 semana
International Fund For Agricultural Development Panamá**Organizational Setting**: · The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances pro ...
-
Intermediate Production Drafter
hace 4 días
Insignia Resources Panama S.A. Panama, Panamá**Position**: Intermediate Production Drafter Purpose: CAD/BIM drafting production with oversight of a Senior Designer/Production Drafter and/or Design Director Impact: Proactive work of which the output is comprehensive, accurate and demonstrates detail oriented work and/or stro ...
-
Cluster Director of Human Resources
hace 6 días
Hilton PanamáCluster Director of Human Resources · A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee ...
-
Qualified Professional
hace 6 días
Keeton Corrections Panama, Panamá**Description General Function**: The Qualified Professional is responsible for supervision of counseling staff, maintenance of resident charts with approved policies, including 65D-30, procedures, guidelines, and programs of NPI. Responsible for providing the supervision of clie ...
-
Country Director
hace 8 horas
cinfo Panama, PanamáCOMPANY PRESENTATION · The International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes ...
-
Banquet Manager
hace 1 día
Accor PanamáJob DescriptionAs Banquet Manager, you will liaise between multiple departments to ensure the success of every group function - and model exceptional service and leadership skills among your team.The manager will cultivate, develop and sustain growth of the Events team to ensure ...
-
Intermediate Production Drafter
hace 8 horas
INSIGNIA RESOURCES PANAMA S.A. Panama, Panamá**Position**: Intermediate Production Drafter Purpose: CAD/BIM drafting production with oversight of a Senior Designer/Production Drafter and/or Design Director Impact: Proactive work of which the output is comprehensive, accurate and demonstrates detail oriented work and/or stro ...
-
Jr Eqrs Specialist
hace 4 días
Insignia Resources Panama S.A. Panama, PanamáSeeking a seasoned professional in data entry with demonstrated experience in cross departmental collaboration and effective communication. Our model of dialysis care is governed by multi-state Networks utilizing various platforms requiring timely submission of patient demographi ...
-
Alumni Relations Officer
hace 4 días
The International School Of Panama Panama, Panamá**Reports to**: Director of Strategic Enrollment Management Collaborates closely with: ISP Alumni, Counselors, Head of Communications, Athletics Director, Leadership Team, Technology Role Mission: Design, implement and manage initiatives (including but not limited to volunteering ...
-
Caribbean Change Advisor
hace 2 días
Ciudad del Saber Panamá**Fecha límite**: 24 de Abril de 2023 · Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. · We actively unite children, communities and other people who share our mission to ...
-
Jr Eqrs Specialist
hace 8 horas
INSIGNIA RESOURCES PANAMA S.A. Panama, PanamáSeeking a seasoned professional in data entry with demonstrated experience in cross departmental collaboration and effective communication. Our model of dialysis care is governed by multi-state Networks utilizing various platforms requiring timely submission of patient demographi ...
-
Banquet Manager
hace 3 días
AccorHotel Panama, Panamá**Company Description** · Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities a ...
-
HR Business Partner
hace 1 semana
United Nations Entity for Gender Equality and Empowerment of Women (Panama) PanamáBackground · UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficia ...
-
HR Business Partner
hace 1 semana
UN Women Panama, PanamáSite: · **Panama**, **Panamá**, **Panama**: · Sector: · **Nonprofit/Community/Social Services/International Cooperation**: · Role: · **Other**: · Date**:14/02/2023** (Expiry date**:27/02/2023**) · UN Women, grounded in the vision of equality enshrined in the Charter of the United ...
-
General Coordinator of Underground Works and Civil
hace 1 semana
AECOM Panama, PanamáCompany Description · **Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world' ...
-
General Coordinator of Underground Works and Civil
hace 1 semana
Aecom Panama, PanamáCompany DescriptionWork with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. · We are the world's trust ...
Director of Services - Panama City, Panamá - Marriott International
Descripción
Job NumberJob Category Housekeeping & Laundry
Location JW Marriott Panama, Calle Punta Colon, Panama City, Punta Pacifica, Panama VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Managing Housekeeping Operations
Managing Departmental Costs
Ensuring Exceptional Customer Service
Conducting Human Resources Activities
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.