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    front desk manager - Panama City, Panamá - AccorHotel

    AccorHotel
    AccorHotel Panama City, Panamá

    hace 12 horas

    Default job background
    De jornada completa
    Descripción
    Job Description
    • As Front Desk Manager you will ensure quality guest and customer service, exceeding expectations and achieving memorable experiences.
    • Know and apply always the service and quality standards through the procedures manual stipulated by the company.
    • Perform and encourage upselling and cross-selling.
    Qualifications
    • Knowledge in systems such as OPERA, POS, MS Office, especially Excel. Online Review Management platforms.
    • Previous experience supervising departments such as Concierge, Guest Experience, Butler, Reception and Bellboys.
    • Handling of Quality and Guest Experience audit programs.
    • Complete knowledge of the English language.
    Additional Information

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

    Discover the life that awaits you at Accor, visit

    Do what you love, care for the world; dare to challenge the status quo #BELIMITLESS

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