Trabajos
>
Panamá

    Customer services French - Panama City, Panamá - Sitel

    Sitel
    Sitel Panama City, Panamá

    hace 20 horas

    Default job background
    Descripción

    About Us

    Primary Job Responsibilities

    Job Summary

    Principales tâches et responsabilités du poste


    • Rechercher de l'information en utilisant les ressources et les outils disponibles pour répondre aux demandes de renseignements et/ou aux demandes des clients.


    • Gérer et résoudre les plaintes des clients.


    • Fournir aux clients des informations sur les produits et services. Divulgation des conditions d'accord pour les produits ou services.


    • Mettre à jour les informations des clients.


    • Traiter les commandes et les demandes de renouvellement de service.


    • Identifier et escalader les problèmes prioritaires.


    • Acheminer les appels vers les ressources appropriées.


    • Documenter les informations d'appel conformément aux procédures d'exploitation standard.

    Formation et expérience


    • Diplôme d'études secondaires ou l'équivalent.

  • Une certaine expérience dans un centre d'appels est un avantage mais n'est pas rédhibitoire
  • Expérience en informatique

    • Compétences clés


    • Compétences en communication verbale et écrite


    • Respect du processus


    • Capacité d'écoute


    • Orienté vers le service à la clientèle


    • Jugement objectif


    •Adaptabilité


    •Travail d'Équipe


    • Tolérance au stress.


    •Responsable


    • Flexibilité avec les horaires

    Skills/Knowledge/Abilities

    Education

    Experience Target

    Specialized Certifications

  • Foundever

    Customer services French

    hace 12 horas

    Foundever Panama City, Panamá

    Customer services French · Req ID#: Panama, Panama, PA · Job Description: About Us · Primary Job Responsibilities · Job Summary · Principales tâches et responsabilités du poste · • Rechercher de l'information en utilisant les ressources et les outils disponibles pour répondre ...

  • Puma Energy

    Process Automation Lead

    hace 6 días

    Puma Energy Panama City, Panamá De jornada completa

    Main Purpose: · Main Purpose: · - Lead and drive automation initiatives for LATAM Region · - Leverage cloud computing to optimize the efficiency and scalability of automation solutions · - Utilize data analysis tools to extract insights and drive data-driven decision-making · - ...

  • Pole Star Global

    Customer Support Representative

    hace 12 horas

    Pole Star Global Panama City, Panamá De jornada completa

    About Pole Star: · As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients' business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cy ...

  • United Nations Population Fund

    Regional Supply Chain Management Specialist, Latin America and the Caribbean Regional Office

    hace 1 semana

    United Nations Population Fund Panama City, Panamá Fixed Term Appointment

    The Position: · The Regional Supply Chain Management Specialist is located in the Latin America and the Caribbean Regional Office (LACRO). You report directly to the Head of Country Support and Monitoring in Supply Chain Management Unit (SCMU) in Copenhagen with a dotted reporti ...

  • United Nations Development Programme

    Food and Agricultural Commodity Systems

    hace 1 día

    United Nations Development Programme Panama City, Panamá

    United Nations Development Programme · UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treat ...

  • United Nations Development Programme

    Food and Agricultural Commodity Systems

    hace 1 día

    United Nations Development Programme Panama City, Panamá

    United Nations Development Programme · UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treat ...

  • UN Women

    Policy Specialist, Ending Violence Against Women

    hace 1 día

    UN Women Panama City, Panamá

    UN Women · UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confid ...

  • UN Women

    Policy Specialist, Ending Violence Against Women

    hace 1 día

    UN Women Panama City, Panamá

    UN Women · UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confid ...

  • UN Women

    Special Assistant

    hace 1 día

    UN Women Panama City, Panamá

    UN Women · Background · UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners an ...

  • UN Women

    Special Assistant

    hace 1 día

    UN Women Panama City, Panamá

    UN Women · Background · UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners an ...

  • UNICEF

    Child Protection Specialist

    hace 20 horas

    UNICEF Panama City, Panamá

    UNICEF · UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. · At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of ...

  • UNICEF

    Child Protection Specialist

    hace 1 día

    UNICEF Panama City, Panamá

    UNICEF · UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. · At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of ...

  • UNICEF

    Emergency Specialist

    hace 1 día

    UNICEF Panama City, Panamá

    UNICEF · UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. · At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of ...

  • UNICEF

    Emergency Specialist

    hace 20 horas

    UNICEF Panama City, Panamá

    UNICEF · UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. · At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of ...