Karen Carranza

My name is Karen Carranza, and I have three years of experience in software testing, with a strong background in manual testing and learning automated testing in my free time. As a QA Specialist, I develop and execute test plans, identify software defects, and ensure product quality. I have extensive experience with Agile and Scrum methodologies. I am detail-oriented with strong analytical skills, allowing me to efficiently troubleshoot issues. My communication skills enable me to convey technical information clearly to all users.

Quality Assurance SpecialistQuality Assurance Specialist

Smartmatic · Full-time Sep 2018- Feb 2020

Oracle SQL Developer, Postman, Group leadership, Test planning, Bug report, Risk identification, Kiosk mode structure development, Sever management/monitoring, Worked under SCRUM methodology, Test control through Jira application, The ability to memorize all the parts and functions of several machines developed by the company for Voting. 
Electoral Solutions Supported:
Philippines
Denmark.

Quality Assurance SpecialistQuality Assurance Specialist

Infosgroup · Full-time Aug 2023 - Jul 2024

Test planning, Bug report, Risk identification,Worked under SCRUM methodology, Test control through Zoho Proyects, Software Documentation, The ability to memorize all the parts and functions of several application for Human Resources.

Quality Assurance Specialist - Senior 

SILICE | Jul 2024 - Present 

Management and oversight of testing for the system upgrade of Banco Nacional and Caja de Ahorros, including the WhatsApp assistance bot and the in-person appointment assistant. Acted as the lead for the Parqueadero Bogotá app project, overseeing testing processes and utilizing Jira for project management. Implemented a video call system in the existing customer service system for the Bogotá Camara de Comercio

Universidad del Istmo, Panama

Bachelor's degree, Network and System Administration/Administrator (Studying)

Universidad Tecnológica de Panamá

Bachelor's degree, Computer Software Engineering

Jan 2017 - 2018