Business Operations Sr. Representative.
Encontrado en: Mipleo PA
Descripción:Responsible for providing database, email, and chat support to retail customers requiring property transfer and warranty update assistance.
Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, performs VA, etc.).
Supports customer satisfaction metrics by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).
Upload GOV comments and pull backlog data to support the Ops Cell, Sales Ops, and several other operational support teams.
Ensures data entry is correct and accurate.
Remains knowledgeable of Dell policy and procedures especially as they pertain to the transfer of property and warranty update within the specified business segment.
Focuses on delivering a positive customer experience according to standards.
Indispensable inglés avanzado.
Manejo avanzado de excel.
TIPO DE CONTRATO:
Contrato por tiempo determinado
Conocimiento de Inglés
calendar_todayhace 6 días
work Eulen Panamá de Servicios, S.A.
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