EDRASSE ALEXIS

Reliable team member with strong communication skills ande ability to

adjust work for various environments. Handles modifications, requests and

feedback from colleagues, clients and vendors in efficient manner,

understanding needs of all parties involved. Flexible in adapting work style

to fit different projects and juggling multiple assignments within tight

deadlines.

Designer and project executor | Oct 2018 - May 2024

Artlaminati-Ambos Trading, Av. 5a B. Sur House 1, Panama, Province

of Panama

§ Developed design deliverables that elevated, differentiated, and

functioned on-brand and on-strategy.

§ Managed multiple design projects simultaneously, ensuring timely

delivery within budget constraints.

§ Created compelling visual presentations to effectively

communicate complex ideas to clients and stakeholders.

§ Developed and maintained comprehensive library of design assets

for easy access and reuse.

Customer Service and Representation | Apr 2010 - Sept 2018

Foundever, Vía Fernández De Córdoba, Panama, Panama Province

§ Enhanced customer satisfaction by efficiently resolving inquiries

and addressing concerns in a timely manner.

§ Supported management in decision-making processes by providing

detailed reports on operational activities and performance

outcomes.

§ Collaborated with cross-functional teams to improve internal

processes, resulting in smoother operations and better customer

experiences.

§ Reduced response times by effectively managing high-volume

customer inquiries and prioritizing urgent issues.

Baker, Agent and Receptionist | Feb 2005 - Jan 2010

Hotel Casa Miller, Between Ave Central And, Av. Republica Del Perú,

Panama

§ Operated and maintained bakery equipment, including ovens and

mixers.

§ Maintained a safe work environment by strictly adhering to

sanitation guidelines and addressing potential hazards promptly.

§ Produced consistently high-quality baked goods for customers.

§ Contributed to teams success by training new employees on baking

techniques, safety protocols, and equipment operation.

Education

Designer and project executor | Oct 2018 - May 2024

Artlaminati-Ambos Trading, Av. 5a B. Sur House 1, Panama, Province

of Panama

§ Developed design deliverables that elevated, differentiated, and

functioned on-brand and on-strategy.

§ Managed multiple design projects simultaneously, ensuring timely

delivery within budget constraints.

§ Created compelling visual presentations to effectively

communicate complex ideas to clients and stakeholders.

§ Developed and maintained comprehensive library of design assets

for easy access and reuse.

Customer Service and Representation | Apr 2010 - Sept 2018

Foundever, Vía Fernández De Córdoba, Panama, Panama Province

§ Enhanced customer satisfaction by efficiently resolving inquiries

and addressing concerns in a timely manner.

§ Supported management in decision-making processes by providing

detailed reports on operational activities and performance

outcomes.

§ Collaborated with cross-functional teams to improve internal

processes, resulting in smoother operations and better customer

experiences.

§ Reduced response times by effectively managing high-volume

customer inquiries and prioritizing urgent issues.

Baker, Agent and Receptionist | Feb 2005 - Jan 2010

Hotel Casa Miller, Between Ave Central And, Av. Republica Del Perú,

Panama

§ Operated and maintained bakery equipment, including ovens and

mixers.

§ Maintained a safe work environment by strictly adhering to

sanitation guidelines and addressing potential hazards promptly.

§ Produced consistently high-quality baked goods for customers.

§ Contributed to teams success by training new employees on baking

techniques, safety protocols, and equipment operation.

Bachelor of Arts: Environmental Architecture | Mar 2007 – Jul 2011

Panama University – Octavio Méndez Pereira University City

Associate of Applied Science: English Language And Literature

| Jan 2012 – Mar 2015

Santa María La Antigua University (USMA) – Via Ricardo J. Alfaro, Panama,

Province Of Panama

Bachelor of Arts: Music Education | Mar 2016 – Nov 2023

AMP Panama Music Academy & Faculty of Fine Arts – C. 71 East, Panama,

Panama Province & Dome of Panama University

Additional Information

§ Iam a Polyglot who speaks four languages: Creole, French, Spanish

and English. I have a type D driver`s license. I am a Pianist and

Guitarist.